Terms and Conditions of Sale
Last updated: April 9, 2025
These Terms and Conditions of Sale (hereinafter "Terms") govern the contractual relationship between BRADRA LLC (hereinafter "Ludofy", "we", or "the Provider") and any professional or business (hereinafter "the Client" or "the User") wishing to subscribe to the Ludofy SaaS platform accessible at ludofy.io.
Ludofy is a gamification platform enabling businesses and retailers to collect Google reviews in a fun and engaging way.
Any subscription to our services implies unreserved acceptance of these Terms, which take precedence over any other document, except for specific agreements expressly concluded with Ludofy.
2. Provider Identification
BRADRA LLC Limited Liability Company under United States law (LLC) Incorporated in the State of Wyoming, United States of America
Legal Representative: Raphael Malezieux Email: contact@ludofy.io Phone: +33 6 59 22 47 69 Website: ludofy.io
Host: Vercel Inc., 340 S Lemon Ave #4133, Walnut, CA 91789, United States
3. Registration and Account Creation
3.1 Registration Requirements
To access Ludofy services, the Client must create an account by providing accurate, complete, and up-to-date information:
- Representative's first and last name
- Valid email address
- Business or company name
- Professional phone number
- Billing information (for paid plans)
The Client agrees to update this information in case of any changes.
3.2 Legal Capacity
The Client declares having full legal capacity to subscribe to these Terms and use Ludofy services. If the Client acts on behalf of a legal entity, they guarantee having the necessary authority to bind that entity.
3.3 Account Responsibility
The Client is solely responsible for the confidentiality of their login credentials (email and password). They agree to:
- Choose a strong password and keep it confidential
- Not share their credentials with third parties
- Notify us immediately of any unauthorized use of their account
Any connection to an account is presumed to have been made by the account holder. The Client is responsible for all activities performed from their account.
4. Description of Services and Plans
Nature of the offer: All Ludofy plans constitute a license to access the Ludofy software platform. The Client does not acquire any ownership rights over the software. Payment, whether one-time or recurring, grants only a right to use the platform under the conditions set forth in these Terms.
Ludofy offers four plans:
4.1 Starter Plan (Free)
Price: €0
Included features:
- Up to 50 game plays
- Access to basic gamification features
- Dashboard with essential statistics
- Email support
4.2 Pro Plan
Price: €70 excl. VAT / month
Included features:
- Unlimited game plays
- All advanced gamification features
- Complete analytics dashboard
- Full interface customization (logo, colors, messages)
- Priority support via email and phone
- Data export
- Third-party integrations (Google My Business, CRM)
Average results: Our customers collect an average of 200 Google reviews in 60 days (see article 6)
No commitment: cancel anytime
4.3 Lifetime Plan (One-Time Payment)
Price: €199 excl. VAT (one-time payment) Original price: €399 — Launch offer at -50%
Included features:
- 1 custom QR code
- Unlimited campaigns
- Unlimited game plays
- Customer data collection
- Ready-to-print flyer templates
- Priority customer support
- No recurring fees
Definition of "Lifetime": Access to the service is granted for the entire duration of existence of BRADRA LLC, the company operating the Ludofy platform. In the event of permanent cessation of activity of BRADRA LLC (liquidation, dissolution), access to the service will end on the effective date of cessation. The term "lifetime" does not constitute a commitment to perpetual and unlimited access, but rather access without recurring fees for as long as the Ludofy platform is operated by BRADRA LLC or its successors.
Non-refundable: The one-time payment is non-refundable, except where required by applicable law.
4.4 Agency Plan
Price: €300 excl. VAT / month
Solution for agencies wishing to offer Ludofy to their end clients:
- Up to 100 child organizations (client establishments)
- Unlimited game plays per organization
- Complete analytics dashboard
- Full interface customization per organization
- Priority support via email and phone
- Data export
Usage conditions:
- Reserved for resale to end clients (commercial establishments) only
- Cannot under any circumstances be resold to other agencies
- Physical support materials (easel, flyers...) are not included in this plan
No commitment: cancel anytime
5. Pricing, Billing, and Payment Terms
5.1 Pricing
Prices are indicated in euros (€), excluding taxes (excl. VAT). No VAT is charged on Ludofy services.
5.2 Billing
Lifetime Plan: One-time payment by credit card at the time of subscription. No subsequent charges.
Pro Plan: Monthly billing in advance. Automatic charge on the subscription anniversary date.
5.3 Payment Methods
Payments are made by credit card (Visa, Mastercard, American Express) through our secure payment provider Stripe.
6. Average Results Disclaimer
Ludofy Pro plan customers collect an average of 200 Google reviews within 60 days. This is based on real customer data. Individual results may vary depending on foot traffic, wheel placement, and other factors.
7. User Obligations and Responsibilities
The Client agrees to use Ludofy services in compliance with applicable laws and Google's rules regarding customer reviews.
8. Duration and Termination
Lifetime Plan: Access is granted for the entire duration of existence of BRADRA LLC. No cancellation is necessary. In the event of cessation of activity of BRADRA LLC, access will end on the effective date of cessation.
Pro Plan: Monthly subscription for an indefinite period, with no commitment. Cancellation possible at any time from the client dashboard.
9. Intellectual Property
All elements of the Ludofy platform are the exclusive property of BRADRA LLC.
10. Data Ownership and Use
Data generated and collected through the Ludofy platform (usage data, statistics, participant data) is the property of BRADRA LLC and the subscribing establishment.
This data is intended exclusively for the establishment's marketing purposes (customer relationship management, review collection, loyalty programs). Any use for other purposes is prohibited.
In the event that the subscribing establishment shares or transmits this data to third parties, Ludofy shall bear no liability whatsoever. The subscribing establishment assumes sole and full responsibility for the use and processing of data collected through the platform.
11. Governing Law
These Terms are governed by French law.
12. Contact
Email: contact@ludofy.io Phone: +33 6 59 22 47 69 Website: ludofy.io
