GENERAL TERMS OF USE AND SALE (GTU/GTS)
Last updated: November 20, 2025
1. PREAMBLE AND OBJECT
These General Terms govern the use of the SaaS solution published by the company BRADRA LLC, registered in Wyoming (USA) under EIN number 30-1458991, whose registered office is located at 30 N Gould St Ste N, Sheridan, WY 82801 (hereinafter "BRADRA" or "the Provider").
They apply to any natural or legal person (hereinafter "the Client" or "the Merchant") subscribing to the services to create contests and loyalty programs.
2. DESCRIPTION OF SERVICE
BRADRA provides an online software platform (SaaS) allowing the Client to:
* Create and configure digital contest campaigns.
* Collect participation data via secure forms.
* Measure the social engagement of participants (following, reviews).
* Manage a prospect database for marketing actions.
BRADRA acts as the provider of the technical infrastructure.
3. ACCESS AND ACCOUNT
Access to the service requires creating an account. The Client is solely responsible for the confidentiality of their credentials. Any action performed via the Client's account is deemed to be performed by them.
4. FINANCIAL CONDITIONS AND WITHDRAWAL
Subscription: Access to the service is by subscription according to current rates.
Payment: Payments are secure. The subscription is tacitly renewable.
Waiver of right of withdrawal (EU Clients):
The Client is informed that the Service constitutes the supply of digital content.
In accordance with regulations (specifically Art. L.221-28 of the Consumer Code), the right of withdrawal cannot be exercised for contracts already executed.
The Client acknowledges and accepts that the effective launch of a campaign (activation of the game or first data collection) constitutes the beginning of the execution of the Service.
Consequently, as soon as a campaign is launched, the Client expressly waives their right of withdrawal for the committed period. No refund will be made.
5. CLIENT OBLIGATIONS AND RESPONSIBILITIES
The Client agrees to use the solution in strict compliance with the laws. They are solely responsible for configuring their campaign regarding the following points:
A. Free Participation (Gambling/Lottery Legislation)
The Client formally undertakes never to condition participation in the contest on an obligation to purchase or the payment of a sum of money, in accordance with legislation on games of chance and lotteries (e.g., FDJ monopoly in France). The game must remain free and without obligation to purchase.
B. Nature and Delivery of Prizes
The Client is solely responsible for the definition, availability, and delivery of prizes to winners.
Prohibited Prizes: It is strictly forbidden to offer as a prize: alcohol, tobacco, narcotic products, weapons, counterfeit products, or any service of a sexual or illicit nature. BRADRA reserves the right to immediately suspend any account not respecting this ethic.
C. Reviews and Social Actions (Important Nuance)
The review incentive module is designed to reward the time spent by the participant in writing a review, and not the content of the review itself.
* The Client is prohibited from requiring a positive rating (5 stars) as a condition of winning.
* The participant must remain entirely free to leave a positive or negative review.
Warning: Although BRADRA structures its tool to respect this nuance, third-party platforms (Google, Meta, TripAdvisor) have their own rules sometimes prohibiting any form of reward ("incentivized reviews"). The use of this feature is at the Client's own risk regarding the moderation of these platforms.
6. DATA COLLECTION (SHARED RESPONSIBILITY)
Responsibility of BRADRA (Method): BRADRA undertakes to provide a fair and compliant collection interface (opt-in checkboxes, clear information notices) guaranteeing that the data collected in the context of the game is legally valid.
Responsibility of the Client (Usage): Once the data is transmitted to the Client, the latter becomes solely responsible for the use they make of it. The Client is prohibited from using this data for purposes other than those consented to by the participant (e.g., prohibition of reselling the file).
7. INTELLECTUAL PROPERTY AND CONTENT
BRADRA Solution: The software remains the exclusive property of BRADRA LLC.
Client Content: The Client retains ownership of the images and texts they upload. They grant BRADRA a worldwide, free, and non-exclusive license for the hosting and dissemination of this content necessary for the service.
Warranty: The Client warrants that they possess all rights to the imported content (images, logos).
8. TECHNICAL LIMITATION OF LIABILITY
Measure vs Verification: The Client acknowledges that BRADRA uses external technical means to measure the completion of social actions (click, return detection). Given the restrictions of third-party platforms, BRADRA cannot guarantee 100% verification of the action (e.g., checking if a review was deleted afterwards).
Malfunctions: BRADRA LLC cannot be held liable for service interruptions caused by:
* Malfunctions of the site host (e.g., Vercel, AWS, Cloudflare outages).
* Algorithm changes or technical blocks imposed by third-party platforms (social networks, search engines).
* A poor internet connection of the Client or the Participant.
9. TERMINATION
The Client may terminate their subscription at any time from their customer area for the end of the current period.
10. APPLICABLE LAW
These Terms are governed by the laws of the State of Wyoming (United States). Any dispute will fall under the exclusive jurisdiction of the courts of Wyoming.